The person who left the comment seems to be making the same argument that appears in Dostoevski's novel The Brothers Karamazov in the famous conversation between Ivan and Aloysha that contains "The Grand Inquisitor." Ivan argues that if in heaven, penitent torturers and those they tortured are supposed to embrace and sing hallelujah, then he wants none of it. It's a powerful argument: how can justice possibly be served if forgiveness is not accompanied by some kind of restoration and restitution?

I'm not sure that the New Testament engages that argument. It glances in that direction at times. Consider the story/parable of the rich man and Lazarus: Lazarus dies and is received into "Abraham's bosom" because of his sufferings in life while the rich man dies, goes to Hades, and is "in agony" since he had good things in life (Luke 16:25). Or Zacchaeus, who promised to give half his possessions to the poor and restore four times what he had stolen from others (Luke 19:8). Did he do that in response to forgiveness, or as a precondition of it? Yes, God forgives, but it seems that we will still pay the consequences, and we must still make restitution.